{"product_id":"oce-basic-1-year-support-subscription-9-5-rg-oce-ssp-1y","title":"OCE Basic 1‑Year Support Subscription (9×5) RG‑OCE‑SSP‑1Y","description":"\u003cp\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e RG‑OCE‑SSP‑1Y is Ruijie’s Basic 1 Year Technical Service Support Package (SSP) for the OCE family (OCE Network Manager \/ OCE Identity Manager). This annual subscription provides remote technical support during local office hours, software updates, after‑sales technical consultation, fault diagnosis and a dedicated channel for service complaints or suggestions.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTerm:\u003c\/strong\u003e 1 year (annual, renewable).\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSupport hours:\u003c\/strong\u003e Remote technical support 9×5 (local office hours).\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eIncludes:\u003c\/strong\u003e Software updates, fault diagnosis\/resolution, after‑sales technical consultation, dedicated complaints channel.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eExcludes:\u003c\/strong\u003e R\u0026amp;D or custom development, cluster deployment\/migration and premium engineering tasks (these are covered by Ruijie’s premium CDS or per‑incident services).\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWho it's for:\u003c\/strong\u003e Purchase this SSP to complement RG‑OCE licences (Network Manager \/ Identity Manager) and to maintain supported software updates and vendor technical assistance for OCE deployments.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eUse cases:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003eSME or enterprise IT teams requiring vendor support and software updates for OCE management software.\u003c\/li\u003e\n  \u003cli\u003eResellers or managed service providers offering annual support contracts to end customers alongside OCE licences.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eNotes \u0026amp; compliance:\u003c\/strong\u003e This SKU is a service subscription, not a device or perpetual licence. Confirm local availability, regional support terms and licensing requirements with the supplier or authorised Ruijie partner. Cost currency not supplied — confirm currency before publishing prices. For system sizing and exact server requirements, refer to the Ruijie OCE Network Manager datasheet.\u003c\/p\u003e","brand":"Ruijie","offers":[{"title":"-","offer_id":56594406146421,"sku":"RG-OCE-SSP-1Y","price":67848.61,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0050\/1216\/0612\/files\/ITM006015_1.png?v=1768246725","url":"https:\/\/wmestore.co.uk\/products\/oce-basic-1-year-support-subscription-9-5-rg-oce-ssp-1y","provider":"WME","version":"1.0","type":"link"}