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How to Connect and Watch Hikvision CCTV Cameras on Your Phone: A Complete Guide

Person using mobile phone

Jo Bebbington |

Modern CCTV isn’t just about capturing footage anymore, it’s about accessibility. Whether you're a homeowner keeping an eye on deliveries or an electrician installing a smart security setup, mobile access to Hikvision CCTV cameras is a must-have.


At WME, we often get questions like:
 “How can I view my Hikvision cameras on my phone?”
 “Can I connect it to Wi-Fi or use mobile data?”

viewing cctv on mobile device

In this guide, we’ll walk you through everything you need to know about mobile access, from connecting your Hikvision system to Wi-Fi, to configuring the Hik-Connect app for smooth, secure viewing anywhere.

Why Watch Hikvision CCTV on Your Phone?

It’s 2025, no one wants to be tied to a desktop monitor when checking security. Hikvision makes remote monitoring easy, letting you:

  • View live footage in real-time
  • Play back recorded events
  • Receive motion alerts instantly
  • Talk through two-way audio (on supported cameras)
  • Share camera access with family or staff


All you need is a stable internet connection and the Hik-Connect app which is free on iOS and Android.

How to Connect Hikvision CCTV to Wi-Fi or Internet

Depending on whether you have wired (PoE) or wireless cameras, the setup process will differ slightly. Here’s how to get connected:

For Wireless Hikvision Cameras:

  1. Power on your camera using the included adapter.
  2. Download the Hik-Connect app from your app store.
  3. Use the app to scan the QR code on the camera.
  4. Follow the steps to connect the camera to your home Wi-Fi.
  5. Once connected, your phone will have access to live footage and alerts.

For Wired PoE Cameras (via NVR):

  1. Connect the camera(s) to the NVR using Ethernet (Cat6).
  2. Plug the NVR into your router using another Ethernet cable.
  3. Turn on the NVR and connect it to a monitor.
  4. Go to Configuration > Network Settings. Ensure DHCP is enabled.
  5. Scan the NVR’s QR code using the Hik-Connect app.

🔧 Need help with cables and setup? Browse our high-quality Wiring Accessories for Cat6 leads, PoE switches, trunking, and glands.

person using a mobile phone

How to Watch Your Hikvision CCTV on a Mobile Phone

Once you’ve connected your camera(s) to the internet, it’s time to get remote access working:

Step-by-Step via Hik-Connect App:

  1. Create a Hik-Connect account in the app.
  2. Scan your device's QR code (found on the camera or NVR screen).
  3. Give your system a friendly name (e.g., "Home Driveway").
  4. Tap on the device to view live feeds, playback, or change settings.
  5. Enable notifications to get instant alerts when motion is detected.

The app is also compatible with smart assistants, so you can integrate it with your Smart Home Solutions like Alexa or Google Home.

Extra Configuration Tips for Hikvision Cameras

How to Change Time on Hikvision CCTV:

  1. On the NVR menu, go to System > Time Settings
  2. Set your time zone, enable NTP (Network Time Protocol), and sync time with the internet
  3. This ensures correct timestamps on footage

Read more about How to change the time on your Hikvision camera by following our handy guide


How to Configure an IP Address on a Hikvision Camera:

  1. Use the SADP Tool (free download from Hikvision)
  2. Plug the camera into your network and open SADP
  3. Modify IP, subnet, and gateway to match your home router
  4. Save and activate

This is ideal for electricians and advanced users installing larger or multi-site systems.

For more help and guidance on configuring an IP address on your Hikvision camera follow our step by step instructions

Recommended Hikvision Products at WME

Product

Type

Key Features

Best For

DS-2CD2387G2H-LISU/SL (8MP)

PoE IP Turret

8MP, Full-Colour Night Vision, Two-Way Audio

Driveways, Entrances

DS-2CE78H0T-IT3E (5MP)

POC Turret

Up to 40m IR, IP67 Weatherproof

Outdoor wall/soffit installs

Hikvision 8 Channel 8MP NVR

NVR Recorder

Plug & play, remote viewing, app alerts

Flats, small businesses

 

viewing CCTV on a mobile device

Explore the full Hikvision CCTV & Security section for kits, NVRs, and smart monitoring accessories.

FAQs About Hikvision CCTV on Mobile

Q: How can I watch my Hikvision CCTV on my phone?

Use the Hik-Connect app, scan your camera or NVR’s QR code, and follow the in-app prompts to connect and view footage remotely.

Q: Can I connect my Hikvision CCTV to Wi-Fi?

Yes, many wireless IP models connect directly to your home Wi-Fi. PoE models connect via your router through the NVR.

Q: What if I forget my Hik-Connect login?

Reset via the app or use the “Forgot Password” option. Always use a strong password for security.

Q: Is mobile access secure?

Yes, Hik-Connect uses encrypted communication. Enable two-factor authentication for added protection.

Being able to view your Hikvision CCTV cameras on your phone is no longer a luxury, it’s a necessity. Whether you want to keep tabs on your property while on holiday or provide real-time access for your family or business, the Hik-Connect app makes it simple.


And when it comes to buying the right gear, WME has everything you need, from Wi-Fi kits to 8MP PoE systems, along with expert support and next-day UK delivery.


🛒 Explore our full range of Hikvision CCTV cameras and start building a smarter, safer property today.

 

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