Conditions of Use and Sale
Welcome to WME ("we," "us," or "our"). By accessing or using our website ("Site") and purchasing products from us, you ("you," "your," or "customer") agree to be bound by these Conditions of Use and Sale ("Terms"). Please read these Terms carefully before using our Site or making a purchase.
1. Introduction
WME is an electrical superstore offering a range of electronic items, including fridges, CCTV equipment, and headphones. These Terms govern your access to and use of our Site and the purchase of products from us.
2. Eligibility
- Age Requirement: You must be at least 18 years old to make a purchase on our Site. Anyone using WME services under 18 must have parental or guardian involvement.
- Compliance: By using our Site, you represent and warrant that you comply with all applicable laws and regulations.
3. Account Registration
- Account Creation: To purchase products, you may need to create an account by providing accurate and complete information.
- Security: You are responsible for maintaining the confidentiality of your account credentials.
- Unauthorised Access: Notify us immediately if you suspect unauthorised use of your account.
4. Product Information
- Accuracy: We strive for accuracy in product descriptions, images, and pricing but errors may occur.
- Availability: Products are subject to availability, and we reserve the right to limit quantities or discontinue products without notice.
5. Pricing and Payment
5.1 Pricing
- All prices are listed in British Pounds Sterling (£) and include VAT unless stated otherwise.
- We reserve the right to change prices at any time without prior notice.
5.2 Payment Methods
- We accept various payment methods as displayed on our Site, including credit/debit cards and PayPal.
5.3 Pricing Errors
- If a product is listed at an incorrect price due to an error, we reserve the right to cancel or refuse any orders placed at the incorrect price.
6. Order Acceptance and Cancellation
- Orders constitute an offer to buy a product. All orders are subject to acceptance by us.
- We confirm acceptance by sending you an email once your product has been dispatched.
7. Delivery
7.1 Delivery Terms
- Estimated delivery times are provided during checkout.
7.2 Delivery Issues
- We are not liable for delays caused by events outside our control.
8. Returns and Refunds
Please refer to our Returns Policy for detailed information on returns, refunds, and exchanges.
9. WME Care Plan
If you have purchased the WME Care Plan, additional terms apply as outlined in the WME Care Plan Terms and Conditions.
10. Warranty
Products are covered by their respective manufacturer's warranty.
11. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from the use of our Site or products.
12. Intellectual Property
All content on our Site, including text, graphics, logos, and images, is our property or that of our content suppliers.
13. Prohibited Uses
You agree not to use the Site for unlawful purposes or to restrict others' enjoyment of the Site.
14. Third-Party Links
We are not responsible for the content or privacy practices of third-party websites linked on our Site.
15. Privacy and Cookies
Your use of the Site is also governed by our Privacy Notice and Cookie Policy.
16. Termination
We reserve the right to terminate or suspend access for violating these Terms.
17. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales.
18. Amendments to Terms
We may amend these Terms at any time.
19. Severability
If any provision is found invalid, the remaining provisions remain in effect.
20. Entire Agreement
These Terms constitute the entire agreement between you and us regarding your use of the Site.
21. Contact Information
- Email: sales@wmestore.co.uk
- Phone: 0121 523 4987
- Address: 7 Villa Road, Birmingham, B19 1BH