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Manual Call Points

A manual call point is a device on a fire alarm system that lets anyone raise the alarm by hand, by breaking or pressing a resettable element. This range covers conventional, two-wire, addressable and wireless call points from makers including KAC by Honeywell, the ESP MAG and MAGDUO ranges, Hochiki, C-TEC, Apollo, Aico, Nittan and Ajax, with weatherproof versions, hinged covers, test keys, replacement glasses and back boxes.

Choosing Manual Call Points

A manual call point lets anyone raise the fire alarm by hand, with resettable and frangible glass call points from KAC, ESP, Hochiki, C-TEC, Fike and others for conventional and addressable fire alarm panels. Choose a call point to match the fire alarm panel, then the environment it will be fitted in and how it is protected against accidental operation.

Match the panel

Conventional call points wire to a zone on a conventional panel. MAGDUO call points, such as the MAGDUOCP, are made for MAGDUO panels, with a built-in end of line function and the base included. Addressable call points identify themselves on the loop: the C-TEC CA470 uses CAST protocol, the Nittan EV-MCP2-IP24 the Evolution protocol, and MAGPRO-CP suits MAGPRO panels.

Resettable or glass

Resettable call points use a plastic element that is reset with a key after operation, while glass versions need a replacement glass, such as KAC MUS158. Kidde N-MC-RE resettable elements and Eaton point test keys keep call points in service.

Wet and outdoor positions

Weatherproof call points, including the MAGDUOCPIP65, the MAGPRO-CPIP67, the Hochiki HCPWMSCI and the Fike 402-0007-NC, suit outdoor walls.

SystemExampleNote
MAGDUOMAGDUOCPMAGDUO panels, end of line built in
Addressable, CASTC-TEC CA470EN54-11/17
Addressable, EvolutionNittan EV-MCP2-IP24EN54-11
WirelessAico Ei407 RadioLINK10-year battery
Mains domesticAico MCP401RCResettable

Standards & compliance

Call points for fire alarm systems are tested to EN54-11, which is cited on addressable models such as the C-TEC CA470 and Nittan EV-MCP2-IP24.

Covers and colours

Hinged covers include the Eaton CXPC and the Nittan-compatible clear cover. Red call points are for fire, and KAC by Honeywell blue call points, such as the M4A-B000SG-K013-11, are also in the range.

Brands we stock in Manual Call Points

3E Security, Aico, Ajax, Apollo Fire, Bull, C-TEC, Comelit PAC, CQR, Eaton, ESP, Fike, FireClass, Hochiki, KAC by Honeywell, Kidde, Nittan, Safety Technology International, Videx and Vimpex.

KAC by Honeywell supplies the most call points.

Related categories

Wire call points back to a panel from fire alarm systems, add sounders and beacons, and find covers and modules in fire alarm accessories.

Frequently asked questions

What is a manual call point?

A manual call point is a device on a fire alarm system that lets a person raise the alarm by hand. Pressing the front element, or breaking its glass, signals the fire panel, which then sounds the alarm. Call points are usually fitted on escape routes and beside exits. The range here includes conventional, addressable and wireless call points.

What is an addressable manual call point?

An addressable manual call point has its own address on the fire alarm loop, so the panel can show exactly which call point was operated. It must use the same protocol as the panel, so check compatibility before buying. A conventional call point reports the zone it is wired to rather than the device. The range here includes addressable call points for several panel protocols.

What is a break glass call point?

A break glass call point raises the fire alarm when its glass front is pressed and breaks. After use, the glass has to be replaced before the call point is back in service. Resettable call points avoid this, as their plastic element is reset with a key instead. The range here includes glass call points and replacement glasses.

Can a manual call point be wireless?

Yes. A wireless manual call point is usually battery powered and signals the fire alarm or interlinked alarms by radio, so no cable has to be run to its position. It should be compatible with the wireless system it joins, so check the maker's radio protocol. The range here includes wireless call points for Aico and Ajax systems.

How often should manual call points be tested?

Fire alarm systems are usually tested weekly, using a different call point in turn so that, over time, the call points on the system are tested. A test key operates the call point without breaking the glass or damaging the element. Reset the panel afterwards and record the test in the fire alarm log book. The range here includes call point test keys.

Why buy from West Midlands Electrics

  • Established 1975
  • Birmingham trade counter
  • UK-only supply

Written by the West Midlands Electrics technical team

Updated