Ajax Systems 12315.38.WH replacement housing, White

Who this is for

For the installer — this is the replacement housing supplied under Ajax Systems part number 12315.38.WH. Specify it by that part number.

The entries in the specification table are the ones held against this part number. Anything not listed there is not stated by us, and should be confirmed against the manufacturer's own documentation.

In plain English: this is a replacement housing made by Ajax Systems. The part number 12315.38.WH is the manufacturer's own code for this exact version of it.

Similar-looking items in the same family often differ only by a suffix on that code. If you are replacing something, match the code rather than the picture.

Buying this in the UK

We are a UK supplier and this replacement housing is sold and shipped from the UK. Prices are shown in pounds sterling.

This item is non-returnable, excluding faulty goods. That restriction comes from the manufacturer's own terms for this line.

The record for this part states no warranty term, so we do not quote one. Your statutory rights are unaffected either way.

Stock on this line moves, and lead times move with it. Ask us for the current position before you commit to a date on site.

Questions we get asked

Is this the exact replacement housing I have been quoted? Check the manufacturer part number 12315.38.WH against your quote. That code is the only reliable identity for this item.

Is there a datasheet? Not on this listing. The documents available for it named only the wider family or a different item, and a near-miss document is a wrong document.

Can you check compatibility for us? Ask before you order and we will check it against the manufacturer's own documentation. We do not state compatibility that the record does not carry.

Why does the listing not answer every question? Because the specification held against 12315.38.WH answers some questions and not others. We would rather leave a gap visible than fill it with something we cannot show you.

What if I order the wrong version? Tell us the installation you are matching and we will work back to the part number with you. That is a faster conversation than a return.

Do you hold this in stock? Availability on this line changes through the week, so the honest answer is to ask us on the day. We will give you the current position rather than a general one.