Who this is for
For the installer — this is the smart hub supplied under CIE Group part number KS53-R2-EU. Specify it by that part number.
In plain English: this is a smart hub made by CIE Group. The part number KS53-R2-EU is the manufacturer's own code for this exact version of it.
Similar-looking items in the same family often differ only by a suffix on that code. If you are replacing something, match the code rather than the picture.
Buying this in the UK
We are a UK supplier and this smart hub is sold and shipped from the UK. Prices are shown in pounds sterling.
This item is non-returnable, excluding faulty goods.
The record for this part states no warranty term, so we do not quote one. Your statutory rights are unaffected either way.
Stock on this line moves, and lead times move with it. Ask us for the current position before you commit to a date on site.
Questions we get asked
Is this the exact smart hub I have been quoted? Check the manufacturer part number KS53-R2-EU against your quote. That code is the only reliable identity for this item.
Is there a datasheet? Documentation is attached to this listing, but the check did not confirm that it names this exact part number.
What if I order the wrong version? Tell us the installation you are matching and we will work back to the part number with you. That is a faster conversation than a return.